Usually the next day if not the following day, with the exception of emergencies which are usually responded to on-site within 2 to 4 hours.
Are you available 24 hours a day for emergencies?
Yes. You can reach an APC representative 24/7 and on holidays. Your account manager will get to know you personally and get to know your facilities unique needs.
Does APC Services provide facilities management solutions on a regional or national level?
Both. Some clients regionalize their providers while some require a national solution. We provide both.
How do you charge?
Our services are billed on an exact one price estimate and time and materials. We maintain a competitive rate for each of our service classifications. Unlike some other service providers, we do not charge service, management fees or travel time. A rate sheet is available upon request.
How do you manage quality?
We source, pre-screen and continually monitor all of our technicians, subcontractors, and partners to assure that they continually meet our criteria for response, quality, safety compliance, and overall customer satisfaction. Most services we provide are performed by our in house, screened professionals.